Frequently Asked Questions

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SJ-Travels specializes in personalized travel services, including ocean and river cruises, all-inclusive vacations, and family park packages. We focus on creating tailored itineraries for international destinations, handling accommodation bookings, and arranging transportation. 

SJ-Travels stands out due to our personalized service, security-first approach, and the extensive travel experience of our founder, Jessica Gray. We focus on creating unforgettable travel experiences tailored to each client's unique preferences and needs. 

Booking with SJ-Travels is simple. First, we'll have a consultation to understand your travel preferences and needs. Then, we'll create a personalized itinerary for your approval. Once you're satisfied, we'll handle all the bookings and provide you with a comprehensive travel package. 

 We understand that plans can change. If you need to modify or cancel your booking, please contact us as soon as possible. We'll work with our suppliers to minimize any potential fees and find the best solution for you. 

At SJ-Travels, we prioritize your security. We implement a mandatory identity verification process and follow strict data protection protocols to safeguard your personal information. 

We provide 24/7 support for our clients. You can reach us via email, phone, or text. Emergency contact information will be provided in your travel documents. 

We specialize in international destinations and can assist you with every aspect of your trip, from creating personalized itineraries to booking accommodations and arranging transportation. 

We offer a wealth of resources on our website, including information on travel protection, international travel advisories, passport applications, currency exchange, weather forecasts, and world time zones. We also provide links to emergency assistance services for U.S. citizens abroad and helpful tools like Global Entry and TSA Pre-Check information. 

 Yes, we offer travel protection through reputable suppliers like Allianz and TravelSafe. We highly recommend purchasing travel insurance to protect your investment and ensure peace of mind during your trip. 

Yes, we specialize in creating personalized travel experiences and can accommodate various special requirements. Whether you need specific accessibility arrangements, have dietary restrictions, or require other special accommodations, we'll work closely with our trusted travel partners to ensure your needs are met. We focus on understanding your unique requirements during our initial consultation to create a travel plan that perfectly suits your preferences and circumstances.